FAQ's
Do you have soap for sensitive skin?
Every bar is specifically designed for every type of skin in mind including the most sensitive. My soap is at about 8.5 -9Ph. Therefore, the only reactions you may have are to specific ingredients if you have an allergy, so please be sure to read all the ingredients carefully.
What is in your soap?
The base of my recipe is olive oil, coconut oil, grass fed tallow, goat milk, aloe vera, shea butter and castor oil. I replace the water that most hand made soaps have with fresh goat milk and aloe. I love to change it up often- so I will frequently add dead sea mineral mud, activated charcoal and other food ingredients whenever I can. Because I like to change things often, please be sure to read all the ingredients listed. When I started this business, I made a promise to never use low quality ingredients of any kind. Therefore, you will always receive the very best!
What’s all the buzz over handmade vs the stuff at the store?
There is no alcohol, petroleum, or preservatives in handmade soaps. Unfortunately, these ingredients are commonly found in commercial soaps at your grocery store and can irritate, strip and dry out your skin. They are technically now classified as detergents, and humans weren’t meant to wash their bodies in detergent...
I have bad reactions to things with fragrances... what should I use?
That is an extremely common problem with commercial soaps (the ones at the store with ingredients you have to google to see what they really are made of). You'll be happy to know when I use fragrance oils, they are of the highest quality. All of my suppliers are highly reputable, care about their products, and source ethically. Best of all the fragrances I use are actually made for your skin & phthalate free, paraben free and formaldehyde free.
My soaps are 100 % handmade and offer an amazing and gentle clean feeling over your entire body. Every bar in the shop lathers easily with a rich, creamy, and bubbly lather. One thing to keep in mind- these are not tear free soaps. Therefore, keep suds out of your eyes.
How exactly does presale work?
Whenever I have a soap that is really popular, I don't want you to have to worry about missing out either! Therefore, with presale, you can pay for the item(s) up front and I will ship them when they are ready. This will apply to soap primarily because my soap takes approximately 2 weeks to cure.
Do you ship outside of the U.S.?
Only the U.S. and Canada for now.
Do you do custom orders?
Not currently.
Cancellations/Returns/Refunds
Due to the nature of bath and body products being sanitary products, I do not accept refunds or returns. Cancellations will not be accepted after the order has been shipped. Refunds will not be given for change of mind. Refunds will not be given for allergies or reactions. I state every ingredient clearly on the label, therefore please be sure to read the descriptions =).
If you have made a mistake in your address and the package has already been shipped - it will usually get returned to me. Therefore, you'll need to pay the shipping again to get it resent. Sadly, if wrong addresses happen, they don't let me correct the address and resend. If the mistake happens before I have shipped it - please contact me asap so I can fix it for you! =).
If items arrive damaged or incorrect please reach out so I can rectify the situation! I'm always here to help.
