FAQ's & Return Policy
πΏ Shipping
Right now, I only ship within the U.S. β keeping it cozy and close to home!
π Custom Orders
Not currently offering custom orders β every blend is hand-crafted with care and consistency. β¨
π« Cancellations, Returns & Refunds
Because my products are bath + body items (aka sanitary products), I canβt accept returns or refunds. Once your order ships, cancellations arenβt possible.
Refunds will not be given for:
- A change of mind π
- Allergies or skin reactions (ingredients are always clearly listed)
- Scent preferences β this oneβs big!
Every scent I make uses natural botanicals (which makes our products 7-10x more expensive to make than store bought) and plant-based fragrance components, so they smell true to the actual flower, fruit, or leafβNOT a synthetic imitation. πΈππ
That means if youβre expecting a βperfume-styleβ version of lemon or lavender, you might be surprised by how real and raw the natural notes smell.
Another important note is fragrance is also incredibly subjectiveβwhat smells heavenly to one person might register completely differently to another. Thereβs even a scientific term for it: olfactory subjectivity, meaning every nose (and brain) interprets scent in its own unique way.
All scent notes are clearly listed in each product description, so youβll know what to expect before ordering.
If your order arrives damaged or incorrect, please reach out β Iβll always make it right. π
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π¦ Address Oopsies
If you catch a mistake before I ship, message me ASAP and Iβll fix it!
If itβs already on its way, itβll likely return to me β youβll just need to cover the reshipping cost